Within 7day since your local customs clearance: if the cnc router’s any parts has any problems, we will change it for free.
- Exceed 7 days since your local customs clearance but within 12 months warranty period: if there is any problem with cnc router, we can change the old machine parts to new ones for free without shipping cost.
- Exceed warranty period: if the cnc router parts have any problems, we can offer new machine aprts with cost price and you also should pay all the shipping cost.
- Being able to solve your problem if affirmation: if there is any question, please feel free to mail us at firstname.lastname@example.org/ skype: chencancnc or call at +86-15063391260 to get more information.
- We offer 24 hours technical support by call and email;
- Our technician can give you remote guide online (skyp or watsapp if you have any question.
- We can record videos of operation the cnc machine, and provide free traning course in our factory.
- Machine will be adjusted before it is delivered, operation Disk/CD was included.